Louren Apartments Praha

Additional conditions and house rules1. Prices and servicesApproximate prices of accommodation and any other services are listed in the presentation materials of the landlord (website, brochures, etc.). their breakdown in the voucher is binding. The landlord is entitled in cases beyond his control (eg force majeure) to change the agreed conditions of stay.2. Cancellation of the stay by the customerThe customer is entitled to cancel the order at any time before arrival - based on cancellation policy . Cancellation of the stay requires a written electronic form (email with delivery note) to the address reservations@lourenapartments.cz. The date and time of sending the email is decisive for determining the time of cancellation. For larger groups, individual cancellation fees may be agreed. families, serious illness, occupation order, natural disaster. The customer is obliged to document the above facts in writing to the landlord no later than 3 days after their occurrence. The landlord is entitled to cancel a reservation due to the issues with an authorization or the charge of the first night or the entire stay. If the customer email address is not valid, and due to the possibilities to contact the customer, landlord is entitled not to inform about the cancellation.3. ValidityThese business and cancellation conditions are an integral part of the accommodation order and accommodation voucher.4. Refundable damage depositA refundable deposit of CZK 1,000 is payable at check-in. The backup can only be made via the terminal. Cash is not acceptable.5. Smoking is not allowedSmoking is restricted and not allowed inside the property eg apartments. The whole deposit will be deducted for the smell or smoking in the apartment. For smoking, it is recommended to use the balcony in the mezzanine / between floors.