Penzion Na Náměstí Dvůr Králové nad Labem

Terms of Business and Cancellation Policy 1. Pricesand Services The approximate prices of theaccommodation and other services are mentioned in the presentation leaflets ofthe accommodation provider (websites, brochures, etc.). However, the price forthe customer is stated in the accomodation voucher (hereinafter referred asvoucher). For the scope of the contractually agreed services and prices theirvoucher is binding. The landlord is authorized to change the agreed terms ofstay in cases that can not affect (eg Force Majeure). 2. CancellationPolicy The customer is entitled tocancel the order at any time prior to arrival. Cancellation of the stayrequires an electronic form. Please write an email at penzion@nanamesti.cz. Todetermine the cancellation period is decisive the date and the time of sendingthe email.Cancellation terms:· Until 14:00 ofthe previous day before arrival – free of charge· After 14:00 ofthe previous day before arrival – price for the first night· Not arrive - 100% of the price of theordered services For larger groups may beapply individual cancellation fees. The landlord will not chargecancellation fees if the customer was unable to take out booked services forthe following reasons: family death, hospitalization of a client or a familymember, serious illness, drafting into the army, natural disaster. Thementioned facts above must be submitted by the client to the accommodationprovider by written document no later than 3 days of the origin. CANCELLATION CONDITIONS DURING THE BRUTAL ASSAULT FESTIVAL (9.8.-13.8.2022): ANY CHANGE OF RESERVATION OR CANCELLATION OF RESERVATION: 100% OF THE TOTAL PRICE IS FORFAITED IN FAVOR OF THE OPERATOR (100% DEPOSIT IS PAID)3. Validity These business and cancellationterms are part of the order of the accommodation and the accomodation voucher. Child 0-3 years vithout ofbed and service FREEChild 3-12 years on a bed –20% discountThe extra bed in a triplesuite is suitable for 2 peopleIn theprice is included breakfast, parking by the guest house, bicycle storage and acity fee.Parking is possible by the back entrance to our areal. (1 room = 1 car). Parking place is not guarded.From 9.8.2022 to 13.8.2022, a 100% non-refundable deposit will be paid for stays when making a reservation.Air conditioning is included in the price. You will receive an air conditioning remote control along with the room keys on arrival during the peak hot months. The key must be handed in at check-out to the reception or restaurant staff. ATTENTION: If the remote control is lost or stolen, you will be charged CZK 5,000. The damage will be paid at the reception in cash or by credit card.