Chaty Rozprávkovo Tatranská Lomnica

​Additional terms and conditions: 1. Prices and services - The approximate rates of accommodation and other possible services are stated in the presentation materials of the accommodation (websites, brochures, etc.). However, the price stated in the voucher is mandatory for the customer. The scope of the contractually agreed services and prices is binding as specified in the voucher. The landlord is entitled to change the agreed terms of stay in cases of major events (eg, force majeure). 2. Cancellation of stay by the Customer - The Customer is entitled to cancel the order at any time prior to arrival. Cancellation of stay requires a written electronic form (email with delivery) to martin.mendros@gmail.com. The date and time of the email is decisive for determining the cancellation period. For larger groups, individual cancellation fees may apply. The landlord will not charge the above mentioned cancellation fees to the customer unless he has been able to use the agreed services for the following reasons: family death, hospitalization of a customer or family member, serious illness, call order, natural disaster. The above mentioned facts must be submitted by the customer to the landlord at least within 3 days after their supposed arrival. 3. Efficiency - These business and cancellation terms are an integral part of the accommodation order and the voucher.