Bohem Prague Hotel Praha

Business and Cancellation Terms 1. Prices and Services The approximate prices of the accommodation and any other services are listed in the presentation materials of the accommodation provider (websites, brochures, etc.) However, for the customer, the binding price is stated on the voucher ). For the scope of the contractually agreed services and prices, their distribution in the voucher is binding. The hotel is entitled to change the agreed terms of stay in cases that can not affect (eg. a force majeure). The accommodation provider reserves the right to temporarily withhold the amount for the stay before the arrival of the guest.2. Cancellation of Customer's Residence A customer is entitled to cancel the order at any time prior to arrival. Cancellation of the stay requires written electronic form (email with delivery) to info@bohemprague.cz. The date and time of the email are decisive for determining the cancellation period. Unless otherwise stated in the booking conditions, the first night will be charged if the reservation is canceled up to 2 day before the date of arrival. The hotel will not charge the above-mentioned cancellation fees if the customer was unable to take out the booked services for the following reasons: family death, hospitalization of a customer, serious illness, call order, natural disaster. The above-mentioned facts must be submitted by the customer to the accommodation provider by written document no later than 3 days after their creation. 3. Smoking is prohibitedSmoking is strictly prohibited in all rooms and public areas of the hotel. This ban also applies to electronic cigarettes and IQOS cigarettes. In the event of a violation of this prohibition, we reserve the right to terminate the guest's stay immediately without any compensation and to request a fine of 200 Euro.4. Validity These business and cancellation terms are an integral part of the order of the accommodation and the voucher.